Having Inspired and Effective People

What should we be considering about Recruitment?

• Do you know where your club workforce comes from and how best to approach them?
  • Information from Buddle on the Value of engaging new volunteers
  • Information from Sport England on Getting Started with Volunteering
• Have you identified the key people, responsibilities and skills needed for your club to run effectively?
  • All:
    • People Planner (link to follow) to understand who you have now, and also help plan for people you may need in the future.
  • Coach:
    • Planning Safe Hockey guidance, in particular the Coach Delivery section which covers “Getting the right people” and “Getting enough people”
    • To effectively recruit great coaches, here are some additional areas of support: The Coach Recruit pages 
    • We recommend you reflect on the 10 Qualities of a Great Coach, and consider which areas will make the biggest difference and impact on the group of players they'll be working with.
  • Umpires: Getting started
• Do you review this plan each season, and is there a succession plan in place?
• Do you have the right people, and enough of them, to meet recommended ratios and deliver safe sessions? Planning Safe Hockey 
• When members register, do you ask about their skills and whether they would like to get involved in other areas at the club?

• How does your club ensure those who deliver sessions provide a safe environment for young people?
  • People Planner (ink to follow) which automatically populates a summary page of all the data you have entered to give an easy to view one page summary to help create a unique Action Plan for the workforce within your Club.
  • England Hockey Hockey Hub, home for coaching, safeguarding and officiating resources, guidance and learning opportunities
  • England Hockey’s Young Leaders page which provides support to help develop the future leaders for clubs
• Do you check that everyone who regularly works with young people is DBS checked and up to date with the required safeguarding training?
• Do those who lead sessions have the recommended qualifications, and is there suitable cover for all club sessions?
  • The Best Practice Standards which shows what learning we recommend people have based on the role they play.
• How do you offer training and development opportunities, and do you budget for them each year?
  • Coaches:
    • The Coach Learning Page which explains the mix of courses, workshops and e-learning modules on offer
    • The Develop pages which helps clubs to effectively develop and support all deliverers involved in hockey
  • Umpires:
    • The Umpiring Page  which explains more about the Level One Umpiring Course
• Does your club actively support and mentor young people to take on other club responsibilities? Young Leaders 

What should we be considering to help retain our people?

• How does your club recognise and reward your volunteers?   
  • Have a look at the Buddle Maximising Your Volunteers' Experience Workshop
• Are your volunteers made to feel valued, listened to and appreciated?
• Does your club have a Welcome Induction process for volunteers to make people feel at ease in their role?
• Do you help your volunteers to access support mechanisms which will help them in their role e.g. with session planning resources on Hockey Hub  or understanding their role by outlining their role descriptions
• Do you maximise the use of technology to reduce volunteer workload and increase effectiveness?